Privacy Policy

1. Introduction

Rotana is a valet parking and transportation services company operating in Doha, State of Qatar. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website. Rotana is committed to protecting user data and ensuring that personal information is handled responsibly and in accordance with applicable laws and regulations of the State of Qatar.

2. Information We Collect

Information Collected via Contact / Booking Enquiry Forms

When users submit enquiries through our website, we may collect the following information:

• Full Name
• Company Name (if applicable)
• Email Address
• Phone Number

Rotana does not collect sensitive personal data through its website.

3. Purpose of Data Collection

The information collected is used solely for the following purposes:

• Responding to service enquiries and requests
• Providing quotations or service-related information
• Coordinating valet parking or transportation services
• Business communication related to submitted enquiries

No online payments are collected through the website.

4. Data Sharing

Personal information may be shared strictly on a need-to-know basis and only for service fulfilment, including:

• Internal operational staff and assigned drivers
• Email service providers used for receiving and responding to enquiries
• Legal or regulatory authorities, if required under the laws of the State of Qatar

Rotana does not sell, rent, or trade personal data to any third party.

5. Data Storage & Security

• Enquiry data is stored securely within Rotana’s email and communication systems
• Access is restricted to authorized personnel only
• Reasonable administrative and technical security measures are implemented to prevent unauthorized access, disclosure, or misuse

6. Data Retention

Personal data collected through the website is retained only for as long as necessary to:

• Respond to enquiries
• Fulfil business or contractual requirements
• Comply with legal or regulatory obligations

7. User Rights

Users may request access, correction, or deletion of their personal information by contacting Rotana using the details provided below, subject to applicable legal requirements.

8. Policy Updates

This Privacy Policy may be updated periodically without prior notice. The most recent version will always be available on Rotana’s website.

9. Contact Information

For any privacy-related enquiries, please contact:

• Company Name: Rotana Rent A Car Trading & Contracting
• Email: info@rotanalimousine.com
• Phone: 44316191
• Address:Al Jazira Street,
  Street No: 362,
  Zone: 36,
  Building No: 123,
  PO Box: 21862,
  Doha – Qatar